USA shipments temporarily on hold.

Update: Shipping to the USA (September 29, 2025)

We received clarification regarding import duties for shipments to the United States. Unfortunately, all costs are charged to the sender rather than the recipient. This includes a general duty of 15% on the value of the puzzles, plus a $33 Merchandise Processing Fee and a $1 Harbour Fee per invoice. This financial and administrative arrangement makes it unfeasible to ship orders to the USA at this time.

For this reason, we have decided to pause shipments to the United States until further notice. We sincerely regret this, as we know many puzzlers overseas look forward to their orders.

That said, we remain hopeful. Should the situation change in the coming months, we will gladly review the possibilities and do everything we can to make shipping to the USA available again.

 

Dear customer,

The situation at August 24: Due to new regulations in the United States, it is temporarily not possible to send parcels and packets to the United States via PostNL or DHL. So far, U.S. Customs has not provided clarity on how these shipments would be allowed into the country. As a result, starting from August 23, it will temporarily no longer be possible to send parcels to the U.S.

When you already ordered for an upcoming releases we will contact you via e-mail.