FAQ - Customer service | 
My Account
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With an account, you can enjoy the following benefits:
- View an overview of all your orders.
- View and download your invoices.
- Pay for your order in your account.
- Add more puzzles to an existing order (where available).
- Create and manage your own collection in My Collection.
We handle your personal data with care and never share it with third parties. We even send our newsletters ourselves. For more information, please read our Terms and Conditions and Privacy Policy.
Would you like to delete your account? Log in to the website, go to My Profile and then My Account. There you will find the Delete Account button.
My Collection helps you keep track of the Jan van Haasteren puzzles you already own. You can build your own collection, keep track of the status of each puzzle and create a wishlist. Perfect for birthdays or the holidays!
Read more about My Collection here.
Can't find the answer to your question?
Feel free to contact us at info@jvh-puzzels.nl or fill out our contact form.
Or call us on +31 (0)71 204 0223 (available on working days from 09:00 to 12:00 and from 13:00 to 17:00 (GMT+2)).
