It has happened to all of us, you bought a second hand puzzle, and when you made it, it appears to be incomplete.
It is very hard to find an identical piece, because there are many different cuts of the same puzzle.
But we have collected lots of incomplete puzzles, some in several different cuts. Just try if you can be helped.
The service has been taken over by a team of mentally handicapped persons, who are very enthusiastic about Jan van Haasteren puzzles and are willing to help you.
Because of the months that the service was not available and the initiation of the new team it may take some time before you will be answered, so be patient.
If you want to use this service, please act as follows.
Send for puzzles up to 2000 pieces an email (one puzzle per email, please) to firstname.lastname@example.org with the following details:
- name, number of the box and number of pieces of the puzzle
- picture of the front of the box (easier to find the puzzle for these people)
- picture of the "hole" in your puzzle
For large puzzles (3000 and 5000 pieces) you can contact Anja en Rita (their website is www.janvanhaasteren-website.nl) via email@example.com.